You can view detailed answers by clicking the following questions that coincide with your inquiries.
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- What are the main products of Zhangjiagang Corporation?
Main products of Zhangjiagang Corporation include slip sheet, release paper, base paper for food, tissue papers, colored papers and special packing paper, etc.
More details on the product can be found in Product Information > Product Introduction > specialized papers.
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- Please let me know the appropriate temperature and moisture for the storage of the product.
Appropriate temperature and moisture for the products of Zhangjiagang Corporation are as follows:
• Temperature: 23±2℃
• Moisture: 50±2%
* Standards for preliminary processing environment conditions in accordance with ISO 187
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- Would product A/S be provided?
If you have inquiries or inconveniences in using the product, make inquiries to the Quality Control Team of Zhangjiagang Corporation for quick reply to your inquiries.
• Inquiry method
Contact No. of Quality Control Team of Zhangjiagang Corporation: ☎ (0512) 5842-3791
Zhangjiagang Corporation Website, Customer Center > Customer Inquiries > Product Inquiries
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- I have inquiries in the middle of using the product.
Inquiries on the products of Zhangjiagang Corporation can be made through Customer Center > Customer Inquiries > Product Inquiries page of our website.
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- I need certification and test performance report.
Certifications and test performance reports of the products of Zhangjiagang Corporation can be downloaded from the Product Information > Product Introduction page of our website for each of the types of papers.
For the items not shown in this page, make inquires through Customer Center > Customer Inquiries > Inquiries on Test Performance Report page of our website.
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- What is the expiry date of the paper?
- There is no expiry date of the paper, but paper is sensitive on the environment, so it is advisable to manage the temperature, humidity and avoid direct sunlight in order to use the product semi-permanently.
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